Limbic Access
Privacy Policy, US
Last updated: June 6, 2025
OUR PRIVACY PROMISE
Your privacy is important to Limbic Incorporated ("Limbic", "we", "us" and "our"). We're committed to protecting your personal data and being transparent about the personal data we hold and use.
This privacy notice is intended to be concise, transparent, and easy to understand, but we appreciate that you may have questions or want to seek clarification as to its terms. If you have any questions, please see section 13 for details on how to contact us.
We may make changes to this privacy notice from time to time, including where necessary to reflect any changes in the ways in which we process personal data or any changes to data protection laws. Any updates to this privacy notice will be posted on the Assistant and the Limbic website (www.limbic.ai). Please check this privacy notice regularly for updates.
• FAO: Data Protection Enquiries
• Limbic Inc
• Regus – New York City, 8th Floor
• 100 Church Street
• New York, NY
• 10007
It's important that the personal data we hold about you is accurate and current. You are permitted, and hereby agree, to only provide personal information to Limbic if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon a person’s data privacy rights or privileges. IF YOU PROVIDE PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO LIMBIC, YOU EXPRESSLY REPRESENT AND WARRANT TO LIMBIC THAT YOU HAVE THE FULL RIGHT AND AUTHORITY TO PROVIDE LIMBIC WITH SUCH PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) AND THAT LIMBIC’S USE AND PROCESSING OF SUCH PERSONAL INFORMATION AS SET FORTH HEREIN WILL NOT VIOLATE ANY PERSON’S RIGHTS OR PRIVILEGES, INCLUDING RIGHTS TO PRIVACY. YOU HEREBY AGREE TO FULLY AND COMPLETELY INDEMNIFY LIMBIC FOR ANY CLAIMS, HARM, OR DAMAGES THAT MAY ARISE FROM YOUR PROVISION OF PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO LIMBIC. Please let us know if your personal data changes or if you become aware that any personal data that we hold about you is not accurate. To make changes to your personal data or to request a deletion of your personal data, you may contact us in accordance with section 13 below.
Categories of Data | Description of Data |
---|---|
Identity Data | Name, address, date of birth, age, title, insurance number(s) (where applicable) |
Contact Data | Email address, phone number |
Correspondence Data | Information which you provide in, or we learn about you from, any correspondence or communications with us via the Assistant, including (i) the date, time and content of any messages you send us, and (ii) details of any inquiries or requests for technical support or customer care support and any other information you provide to us. |
Usage Data | Any information that you voluntarily provide (whether manually or automatically) through your use of the Assistant. This may include medication and prescription history; the identity of your healthcare provider/practice; your responses to questions; clinical questionnaire scores and other qualitative and quantitative health data provided by your clinician relating to your care. It may also include information about other sensitive data such as your sexuality and race/ethnicity, to the extent relevant to the healthcare services we facilitate. |
Health Data | Any information that you voluntarily provide (whether manually or automatically) through your use of the Assistant. This may include medication and prescription history; the identity of your healthcare provider/practice; your responses to questions; clinical questionnaire scores and other qualitative and quantitative health data provided by your clinician relating to your care. It may also include information about other sensitive data such as your sexuality and race/ethnicity, to the extent relevant to the healthcare services we facilitate. |
Surveys, Quizzes, and Reviews | We may contact you to participate in surveys, quizzes, or provide reviews. If you decide to participate, you may be asked to provide certain information which may include personal information. |
In return for your agreeing to comply with these Terms you may:
Purpose Activity | Categories of Data | Description of Data |
---|---|---|
<ul style="margin: 0; padding-left: 20px;"> <li>Identity Data</li> <li>Contact Data</li> </ul> | <ul style="margin: 0; padding-left: 20px;"> <li>Performance of a contract</li> <li>Compliance with a legal obligation</li> <li>Our legitimate interests to exercise our rights (including to recover debts), to operate our business including internal administration and IT services, network security, to prevent fraud and in the context of a business reorganisation, sale or group restructuring exercise; and to fulfil our legal and contractual obligations</li> </ul> | |
<strong>Business Management</strong> <ul style="margin-top: 8px; margin-bottom: 0; padding-left: 20px;"> <li>To manage our business including to keep financial and accounting records, carry out audits, testing, comply with our reporting requirements and other corporate governance requirements</li> <li>To exercise our rights set out in agreements including recovering debts owed to us</li> </ul> | <ul style="margin: 0; padding-left: 20px;"> <li>Identity Data</li> <li>Contact Data</li> <li>Correspondence Data</li> <li>Usage Data</li> </ul> | <ul style="margin: 0; padding-left: 20px;"> <li>Performance of a contract</li> <li>Compliance with a legal obligation</li> <li>Our legitimate interests to exercise our rights (including to recover debts), to operate our business including internal administration and IT services, network security, to prevent fraud and in the context of a business reorganisation, sale or group restructuring exercise; and to fulfil our legal and contractual obligations</li> </ul> |
Version | Date | Details of Changes |
---|---|---|
1.0 | 06/20/2024 | First version published |
2.0 | 06/06/2025 | Update to section 8 - data transfer, data retention within US and third party services used. |